Bozana Zekan is an Associate Professor at the School of Tourism and Service Management at Modul University Vienna. Before joining the team at Modul in 2008, she gathered various tourism industry experiences while working in Croatia, the USA, and Ireland. Bozana holds a Master of Science in Service Management degree from the Rochester Institute of Technology, Rochester, New York, and a Doctor of Social and Economic Sciences (with honors) degree, which was awarded in 2016 from the Vienna University of Economics and Business, Vienna, Austria. She is also a recipient of eight awards and honors for her research, teaching, and academic services.

Bozana is a member of the International Association for Tourism Economics (IATE), the International Institute of Forecasters (IIF), the City Destinations Alliance (CityDNA) Knowledge Group Research & Insights, and the CityDNA City Travel Report Steering Group. She serves on the editorial boards of Annals of Tourism Research, Annals of Tourism Research Empirical Insights, Journal of Travel Research, and Tourism Economics, and regularly reviews for 20+ leading international scholarly journals and conferences. At Modul University Vienna, she is the Program Area Director for the BBA Tourism and Event Management specialization, the Open Office advisor, a member of the University Senate, as well as the liaison officer for the Technological University Dublin and San Francisco State University student exchange programs.

Her research interests are mainly in the fields of tourism economics and destination management (e.g., benchmarking, competitiveness, efficiency studies with the application of data envelopment analysis (DEA), key performance indicators (KPIs), performance assessment, etc.). Bozana’s research has been published in leading international scholarly journals, has been presented at numerous academic and industry conferences, and has received external funding from various national and international bodies.