A heuristic model for benchmarking SME hotel and restaurant businesses on the Internet

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Original language	English
Title of host publication	Benchmarks in Hospitality and Tourism
Editors	Sungsoo Pyo
Place of Publication	Binghamton, NY
Publisher	Haworth Press
Pages	49-70
Number of pages	22
ISBN (Print)	0789019140
Publication status	Published - 2002

Cite this

@inbook{60907be242864ed3b03279cbb551be9d,

title = "A heuristic model for benchmarking SME hotel and restaurant businesses on the Internet",

author = "Karl W{\"o}ber",

year = "2002",

language = "English",

isbn = "0789019140",

pages = "49--70",

editor = "Sungsoo Pyo",

booktitle = "Benchmarks in Hospitality and Tourism",

publisher = "Haworth Press",

address = "United States",

}