An Investigation and Conceptual Model of SMS Marketing

Astrid Dickinger, Parissa Haghirian, Jamie Murphy, Arno Scharl, Ralph H. Sprague (Editor)

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Mobile marketing, also known as wireless marketing, promises vast opportunities. Still in an experimental phase, businesses have little experience using this new marketing tool. Mobile services offer companies powerful marketing potential via direct communication with consumers, anytime and anywhere, but little research on this subject exists. This paper discusses Short Message Services (SMS), which belong to the first and most successful forms of mobile data transmission. Based on a literature review and exploratory qualitative research, this paper defines mobile marketing, describes its most popular application, text messaging, introduces a conceptual model of success factors for implementing mobile marketing, and proposes future research avenues.
Original languageEnglish
Title of host publicationProceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37)
Place of PublicationHawaii, USA
PublisherIEEE Computer Society
Pages10031b
ISBN (Print)0-7695-2056-1
DOIs
Publication statusPublished - 2004
Event37th Hawaii International Conference on System Sciences - Hawaii, Big Island, United States
Duration: 5 Jan 2004 → …

Conference

Conference37th Hawaii International Conference on System Sciences
Abbreviated titleHICSS
Country/TerritoryUnited States
CityBig Island
Period05/01/2004 → …

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