Customer Value Management as a Determinant of the Competitive Position of Tourism Destinations

Egon Smeral, K Matzler, H Pechlaner

Research output: Contribution to journalArticleResearchpeer-review

Original languageEnglish
Pages (from-to)15-22
Number of pages8
JournalTourism Review
Volume57
Issue number4
Publication statusPublished - 2002

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